1 1 4 2 0 4 / M D S / S / 1 4



Volume 1 Issue 6 2016

TITLE : A STUDY ON TREND & PROGRESS OF BANKING OMBUDSMAN SCHEME IN CUSTOMER REDRESSAL IN INDIA
Rana GhoshA, Pranam DharB *
A Department of Commerce, Heramba Chandra College, Kolkata.
B Department of Commerce & Management, West Bengal, State University
------------------------------------------------------------------------